Guarantees for every eventuality

Your satisfaction is paramount to us. We therefore consider quality and service as vital, also and especially, in cases when something is not the way you wanted it to be. We therefore offer our customers exemplary guarantees on all of our products:

The money-back guarantee:

  • Wrong model or wrong size? Simply return the article in the original packaging with the receipt and we will send you your money back.
  • The shoes do not fit because you have the wrong size? No problem, we will send you a pair with the perfect fit!
  • Or do the shoes, eyewear or other product not fulfil your expectations? No problem here either, simply return the article in the original packaging with the receipt and we will send you your money back.

The 365-day product guarantee:
The all-round, comprehensive product guarantee for your shoes. 365 days are a long time and an unusually long guarantee for a commodity like a shoe, but a matter of course at Stuco.

  • If a single stitch gives way – we will repair or replace your shoe
  • If a shoelace snaps – we will replace it
  • If the leather cracks – we will repair or replace your shoe
  • If there is a problem with the sole – we will repair or replace your shoe

As you can see, our products meet the very highest requirements. Otherwise we would not be able to offer you these quality guarantees.

Any damage and defects resulting from wear and tear, improper care, outside influences or unintended use are hereby excluded. Our Guarantee Terms and General Terms and Conditions apply.

Our range with the Stuco quality seal